These terms apply to everyone who visits omliva.com and to everyone who buys the Omliva family guide. By using the site or buying the product you agree to them. If you do not agree, please do not use the site. We wrote these terms in plain English on purpose. Omliva is operated by Regenerated LLC, a Wyoming limited liability company, trading as Omliva.
What is Omliva, exactly?
Omliva.com publishes guides about getting your affairs in order, what to do after a death, documents, digital accounts and family conversations, and sells the Omliva family guide: a self-service product in which you answer guided questions online and Omliva writes a large-type family guide as a PDF with an editable Word copy, and prepares a folder structure inside your own Google Drive or Dropbox. Nothing on the site or in the product is legal, tax, financial or medical advice, and using either does not create a client relationship, an attorney relationship or any professional relationship. Omliva does not draft, review, witness, notarize or file legal documents. Naming a person in your guide does not give that person any legal authority.
What does a purchase include?
One payment buys one Omliva account for your household: guides for up to two adults, a helping-a-parent mode, the guided walkthrough, generation and regeneration of the family guide as a PDF and an editable Word copy, the folder structure and notes prepared in your own Google Drive or Dropbox, the handoff step, the first-week checklist, and updates. Omliva is entirely digital: nothing is printed or mailed. A purchase does not include a will, trust, power of attorney, health care directive or any other legal document, legal advice, notarization, or financial, tax, insurance or medical advice.
What does lifetime access mean?
Your one payment gives you lifetime access: access to your account, the walkthrough, guide generation and updates for the lifetime of the Omliva service, meaning for as long as the Omliva website is online and the product is active. There is no renewal and no yearly charge. Lifetime access is a promise about the service, not about any person: if Omliva is ever discontinued, we will give at least 30 days' notice by email to the address on the account, and during that period you can generate and download your guide and request an export of your answers. Everything already saved in your own Google Drive or Dropbox (the PDF, the editable Word copy, the folders and their notes) is yours and stays yours whatever happens to Omliva.
What is the money-back guarantee?
Every purchase is covered by a 100% money-back guarantee for 30 days from the date of payment. If Omliva is not for you, email [email protected] from the address you used to pay, within those 30 days, and we refund the full amount to the original payment method. No reason is needed. Refunds are issued within 5 business days of your email; your card provider may take a few more days to show it. A refund ends access to the Omliva account and to further guide generation. Anything already saved in your own Google Drive or Dropbox remains yours, and you may ask us to delete the answers held by Omliva at any time.
Where does my information live?
Two different things live in two different places. Your documents (scans of the will, policies, deeds, statements) live in your own Google Drive or Dropbox. Omliva prepares the folders and never receives, reads or stores those files; the connection runs in your browser and the app can only see the folders and files it created. Your answers (contacts, locations, wishes and the words in the guide) are held by Omliva in encrypted storage so it can build and update your guide. Omliva never asks for passwords, PINs, full account numbers or identity numbers, and you can ask us to delete your answers at any time. The details are in our privacy page.
Whose responsibility is the guide?
You are responsible for what you enter, for keeping it current, and for sharing your folder and guide with the people you choose, using your provider's own sharing. Omliva does not check that any named person can actually reach your folder, that your documents are complete, or that anything you wrote is accurate. The handoff step records your own confirmations; it does not test someone else's access.
Who owns the content?
Omliva owns the text, guides, design, software and other content on omliva.com and in the product, except where a source is credited to someone else, such as a quoted line, a licensed photograph or a cited government page. The guide generated from your answers is yours to keep, copy, print and share as you see fit. You are welcome to link to our pages and to quote a short passage with credit and a link back. You may not copy, republish or sell substantial parts of the site or the product without asking us first.
What about links to other websites?
Some guides link to outside sources, such as government agencies, courts and companies, so you can read the original rule or page for yourself. We do not control those sites, and linking to one is not an endorsement of everything on it. Once you leave omliva.com, that site's own terms and privacy practices apply, not ours. Google Drive and Dropbox are services of their own providers under their own terms.
Can these terms change?
Yes. We may update these terms as the site and the product develop. When we do, we update the date at the top of this page. Continuing to use the site or the product after a change means you accept the updated terms. A change cannot shorten the money-back guarantee or the lifetime access that applied when you bought. If a change is significant, we will make it easy to notice, for example by summarizing what changed near the top of the page for a while.
What law applies to these terms?
These terms are governed by the laws of the State of Wyoming and the United States, without regard to conflict-of-law rules. Any dispute that cannot be settled by email will be brought in the courts of Wyoming, unless consumer law in your state gives you the right to a different venue.
How do I ask a question about these terms?
Write to [email protected] or use the contact page. Tell us which term you have a question about, and a person on the team will answer.
What if a court finds part of these terms invalid?
If a court decides that one part of these terms cannot be enforced, the rest still applies. We will treat the unenforceable part as narrowed just enough to make it valid, or removed if it cannot be narrowed, without changing the rest of the terms.